Network Computing is part of the Informa Tech Division of Informa PLC
This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
Transforming CX: Critical success factors mobile operators are looking for.
The benefits of improving CX are clear, with most studies showing that a strong CX strategy can dramatically increase an organisation’s revenue. Despite this, there is room for Telecom providers to improve the CX they offer, with the sector ranking bottom of the 13 industries featured in the July 2017 UK Customer Satisfaction Index (UKCSI). Plagued by negative customer perceptions and high-profile regulator fines, now is the time for Telecom companies to change the status quo and transform their customer journeys. Download this white paper to see the key factors to a successful CX strategy:
Offered Free by: Vizolution
See All Resources from: Vizolution
