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Learn why Charter Communications selected Raritan's Dominion® SX serial-over-IP secure console server to keep its services running optimally.
Serving customers in 82 markets across the U.S., Charter Communications, a St. Louis, Mo.-based cable company, provides a “triple play” offering of cable TV, high-speed Internet and VoIP (Voice-over-IP) services. To compete, Charter could tolerate virtually no downtime in the network devices that support its IP backbone: devices that digitize, packetize and switch voice over its data network. In the event there are problems, Charter wanted a way to access and repair servers and devices in its points of presence (POP) before subscribers experienced service interruptions. Raritan's Dominion SX provided the solution.
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