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Support.com Cloud Enables Service Providers to Reduce Cost and Increase Customer Satisfaction

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"Support.com Cloud Enables Service Providers to Reduce Cost and Increase Customer Satisfaction"

SeeSupport can help resolve customer issues with less effort on the part of both customers and reps, which mean, happier customer and better customer satisfaction.

This case study examines how a Fortune 250 multichannel video and broadband provider used out live action "eye on the problem" SeeSupport- a feature of Support.com Cloud - to reduce expensive field service deployments and realize significant cost savings.


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