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"What can Nordic banks learn from Barclays, HSBC and Santander's social media strategy?"

Using industry examples, this study focuses on effective ways to overcome the common pitfalls of twitter, and presents top tips for maximizing the social media strategy you already have in place.

Discover all the tips you need to maximize your current social media strategy, by downloading the article:

• Learn from case studies of how European banks use Twitter and get their strategies right!
• Tips on how to avoid common social media pitfalls and retain your customers
• Understand how to deal with complaints over social media - learn exactly what to reply next time
• Find out the importance of training your team on social media to engage with your followers correctly and help maintain your brand

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