Network Computing is part of the Informa Tech Division of Informa PLC
This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
These days, just about everybody has a customer loyalty program. It’s become a vital touchpoint in the customer journey.
As with all aspects of customer service fulfillment, a good call center partner bases their training curriculum and processes on empowering agents to be a true extension of the client’s team. Your project launch timeline will need to reflect appropriate briefings so your contact center fully understands the function, goals, and value of your program.
Offered Free by: Blue Ocean Contact Centers
See All Resources from: Blue Ocean Contact Centers
